Interfaces

Slack, Telegram, WhatsApp, Discord, plus protocol interfaces for agents and browsers.

An interface is an adapter between AgentOS and a surface where users already are. It receives events from Slack, Telegram, WhatsApp, or other channels, maps them onto AgentOS’s run and session model, and routes responses back to the right thread, channel, or user.

The agent doesn’t change. The same Agent instance answers a Slack DM, a Telegram message, and an AG-UI browser stream. Memory carries across all of them, scoped per user_id.

Available interfaces

Two categories. Chat surfaces meet humans where they already are. Protocol surfaces are how other systems talk to your agent.

Chat surfaces

Interface	Use case	Setup
Slack	Team chat, DMs, channel mentions, thread sessions	Slack
Telegram	Personal assistants, mobile chat	Telegram
WhatsApp	Customer support, mobile chat with E2E encryption support	WhatsApp
Discord	Community servers, gaming, custom commands. Runs in its own process via agno.integrations.discord.	Discord

Protocol surfaces

Interface	Use case	Setup
A2A	Other agents talk to yours over a standardized agent-to-agent protocol	A2A
AG-UI	Browser clients consuming SSE streams of run output	AG-UI

Setup

Each interface registers its own routes on the FastAPI app. Slack lands events at /slack/events. Telegram at /telegram/webhook. The agent=... parameter tells the interface which agent to dispatch incoming messages to.

from agno.os import AgentOS
from agno.os.interfaces.slack import Slack
from agno.os.interfaces.telegram import Telegram

agent_os = AgentOS(
    agents=[agent],
    db=db,
    interfaces=[
        Slack(agent=agent, token="xoxb-...", signing_secret="..."),
        Telegram(agent=agent, token="bot-token"),
    ],
)

If your AgentOS has multiple agents, wire each interface to a different one (Slack to your customer support agent, Telegram to a personal assistant) or wire several interfaces to the same agent.

Credentials at a glance

Per-interface setup pages have the full OAuth flows, scope lists, and webhook configuration. The summary:

Interface	Needs
Slack	Bot token (xoxb-...), signing secret, OAuth scopes for the events you handle
Telegram	Bot token from @BotFather
WhatsApp	Business API token, verify token, phone number ID
Discord	Bot token (DISCORD_BOT_TOKEN)
A2A	None by default; behind AgentOS JWT auth when authorization=True
AG-UI	None by default; behind AgentOS JWT auth when authorization=True

Sessions per surface

Every interface maps surface state to AgentOS sessions, so a conversation in Slack carries forward like any other session. The next reply in the same thread reuses the same session and history, no re-mentioning required.

Interface	Session ID	User ID
Slack	Thread timestamp	Slack user ID
Telegram	Chat ID	Telegram user ID
WhatsApp	Phone number	Phone number
Discord	Thread ID	Discord user ID
A2A	Caller-supplied	Caller-supplied
AG-UI	Client thread ID	JWT subject, or client-supplied when anonymous

Resolving Slack user IDs to names

By default Slack hands you opaque user IDs like U07ABCXYZ. If your agent’s responses or memory are clearer when grounded in human names, set resolve_user_identity=True on the Slack interface:

Slack(agent=agent, token=..., signing_secret=..., resolve_user_identity=True)

The interface looks up each user ID against users.info and passes the resolved name through to the agent. Off by default because it costs an extra Slack API call per message and isn’t always wanted.

One agent, many surfaces

A single agent can answer on every surface at once. Memory follows the user across surfaces, provided you can map their Slack ID to the same user_id the AG-UI client passes:

agent_os = AgentOS(
    agents=[support_agent],
    db=db,
    interfaces=[
        Slack(agent=support_agent, token=..., signing_secret=...),
        Telegram(agent=support_agent, token=...),
        Whatsapp(agent=support_agent, access_token=..., verify_token=...),
        AGUI(agent=support_agent),
    ],
)

The same questions the agent answered in Slack last week show up in its memory when the user opens the AG-UI widget on your website. The agent doesn’t know which surface a request came from. It just sees a user_id, a session_id, and a message.

Conditional registration

Don’t register interfaces you don’t have credentials for:

interfaces = []

if SLACK_TOKEN and SLACK_SIGNING_SECRET:
    interfaces.append(Slack(agent=agent, token=SLACK_TOKEN, signing_secret=SLACK_SIGNING_SECRET))

if TELEGRAM_TOKEN:
    interfaces.append(Telegram(agent=agent, token=TELEGRAM_TOKEN))

agent_os = AgentOS(agents=[agent], db=db, interfaces=interfaces)

The Scout, Dash, and Coda apps use this pattern. Slack only loads when both env vars are set, so dev runs without credentials don’t crash.

Custom interfaces and one-off webhooks

The interface API is small. Subclass BaseInterface, return your routes from get_router, and dispatch incoming messages to the agent. See BaseInterface for the full surface.

For one-off webhooks (a CRM event, a GitHub action, a custom dashboard), don’t write an interface. Add a route directly to the FastAPI app:

app = agent_os.get_app()

@app.post("/webhooks/stripe")
async def handle_stripe(event: dict):
    response = await agent.arun(f"Process Stripe event: {event}", user_id="system")
    return {"ok": True, "response": response.content}

A custom interface is for surfaces you’ll reuse across agents and OS instances. A direct route is for one-off integrations.

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